Shipping Policy
We aim to deliver your orders quickly and safely across Pakistan.
Processing Time
All orders are processed within 1–2 business days after confirmation.
Delivery Time
Standard delivery usually takes 3–5 working days depending on your location.
Shipping Charges
Shipping charges are calculated at checkout or may vary based on the product and delivery location.
Cash on Delivery (COD)
We currently offer Cash on Delivery for customers across Pakistan. Please make sure someone is available to receive the parcel at the provided address.
Order Confirmation
For some orders, we may contact you via phone or WhatsApp to confirm your order before dispatch.
Address Accuracy
Customers must provide a complete and accurate delivery address. BoltPK is not responsible for delays or failed deliveries caused by incorrect addresses.
Failed Deliveries
If delivery fails due to incorrect information or repeated absence of the customer, the order may be canceled.
Return & Refund Policy
Customer satisfaction is important to us. If you receive a defective or incorrect product, we will help resolve the issue.
Return Eligibility
Products can be returned within 7 days of delivery if:
* The item is damaged or defective
* The wrong item was delivered
The product must be unused and returned in its original packaging.
Non-Returnable Items
Returns may not be accepted for:
* Products damaged due to misuse
* Items returned after the 7-day return period
* Products without original packaging
Refund Process
Once we receive and inspect the returned product, we will notify you about the approval or rejection of your refund.
If approved, the refund may be processed through bank transfer or another agreed method.
Replacement Option
In many cases, we may offer a replacement instead of a refund.
Contact for Returns
To start a return request, please contact our support team with your order number and photos of the product if necessary.
Privacy Policy
Your privacy is important to us. This policy explains how we collect and use your information.
Information We Collect
When you place an order or contact us, we may collect information such as:
* Name
* Phone number
* Email address
* Shipping address
How We Use Your Information
Your information is used to:
* Process and deliver orders
* Contact you regarding your order
* Improve our services
Data Protection
We take reasonable measures to protect your personal information and do not sell or share it with third parties except when required for order delivery or legal obligations.
Third-Party Services
We may share necessary delivery information with courier services to complete your order.
Changes to Policy
We may update this policy from time to time. Any changes will be posted on this page.Customer satisfaction is important to us.
Information We Collect
When you place an order or contact us, we may collect information such as:
* Name
* Phone number
* Email address
* Shipping address
How We Use Your Information
Your information is used to:
* Process and deliver orders
* Contact you regarding your order
* Improve our services
Data Protection
We take reasonable measures to protect your personal information and do not sell or share it with third parties except when required for order delivery or legal obligations.
Third-Party Services
We may share necessary delivery information with courier services to complete your order.
Changes to Policy
We may update this policy from time to time. Any changes will be posted on this page.Customer satisfaction is important to us.
Terms & Conditions
By using this website and placing orders, you agree to the following terms.
Product Information
We aim to ensure that product descriptions and prices are accurate. However, errors may occasionally occur. BoltPK reserves the right to correct any errors or cancel orders if necessary.
Order Acceptance
We reserve the right to accept or reject any order for reasons such as product availability, incorrect pricing, or suspected misuse.
Pricing
All prices are listed in PKR and may change without prior notice.
Customer Responsibility
Customers must provide accurate information when placing orders. Providing false or incomplete details may result in order cancellation.
Intellectual Property
All content on this website including images, logos, and text belongs to BoltPK and may not be copied or reused without permission.
Limitation of Liability
BoltPK is not responsible for indirect or incidental damages resulting from the use of products purchased from the website.